Privacy Policy
Privacy Policy
This Privacy Policy explains our policy regarding the collection, use,
disclosure and transfer of your information by Anupam Recording Media, Dhaka Record and/or its subsidiary(ies) and/or affiliate(s)
(collectively referred to as the Company), which operates the
website (“Site”), applications and other services including but not limited to
delivery of music and related content via the site¸ any mobile or internet
connected device or otherwise (collectively the "Dhaka Record
Service"). This Privacy Policy forms part and parcel of the Terms of Use
for the Dhaka Record Services. Capitalized terms which have been used here but
are undefined shall have the same meaning as attributed to them in the Terms of
Use.
As we update, improve and expand the Dhaka Record Services, this policy
may change, so please refer back to it periodically. By accessing the website
or otherwise using the Dhaka Record Services, you consent to collection,
storage, and use of the personal information you provide (including any changes
thereto as provided by you) for any of the services that we offer.
The Company respects the privacy of the users of the Dhaka Record
Services and is committed to reasonably protect it in all respects. The
information about the user as collected by the Company is: (a) information
supplied by users and (b) information automatically tracked while navigation
(collectively referred to as Information).
INFORMATION SUPPLIED BY USERS
To avail certain services on the Dhaka Record Services, users are
required to provide certain personally identifiable information for the
registration process which may include:- a) your name, b) mobile number, c) email address, d) sex, e) age, f) PIN code , g) credit card or debit card details h) medical records and history i) sexual orientation, j) biometric information, k) password l) your occupation, interests, and the like etc., and / or your
occupation, interests, and the like. The Information as supplied by the users
enables us to improve the Dhaka Record Services and provide you the most
user-friendly experience. In some cases/provision of certain service(s) or
utility(ies), we may require your contact address as well.
All required information is service dependent and the Company may use
the above said user Information to, maintain, protect, and improve the Dhaka
Record Services (including advertising on the Site) and for developing new
services. We may also use your email address or other personally identifiable
information to send commercial or marketing messages without your consent [with
an option to subscribe / unsubscribe (where feasible)]. We may, however, use
your mobile
number and email address without further
consent for non-marketing or administrative purposes (such as notifying you of
major changes, for customer service purposes, billing, etc.).
Any personally identifiable information provided by you will not be
considered as sensitive if it is freely available and / or accessible in the
public domain. Further, any comments, messages, blogs, scribbles etc.
posted/uploaded/conveyed/communicated by users on the public sections of the
Site becomes published content and is not considered personally identifiable
information subject to this Privacy Policy.
In case you choose to decline to submit personally identifiable
information on the Site, we may not be able to provide certain services on the
Site to you. We will make reasonable efforts to notify you of the same at the
time of opening your account. In any case, we will not be liable and or
responsible for the denial of certain services to you for lack of you providing
the necessary personal information.
When you register with the Dhaka Record Services, we contact you from
time to time about updation of your personal information to provide the users
such features that we believe may benefit / interest you.
INFORMATION AUTOMATICALLY TRACKED WHILE NAVIGATION
a.
Cookies
To improve the responsiveness of the Site for our users, we may use
"cookies", or similar electronic tools to collect information to
assign each visitor a unique, random number as a User Identification (User ID)
to understand the user's individual interests using the identified computer.
Unless you voluntarily identify yourself (through registration, for example),
we will have no way of knowing who you are, even if we assign a cookie to your
computer. The only personal information a cookie can contain is information you
supply. A cookie cannot read data off your hard drive. Our advertisers may also
assign their own cookies to your browser (if you click on their ads), a process
that we do not control.
b.
Log File
Information
Our web servers automatically collect limited information about your
computer's connection to the Internet, including your IP address, when you
visit our site. Your IP address is a number that lets computers attached to the
Internet know where to send you data -- such as the web pages you view. We
automatically receive and log information from your browser, including your IP
address, your computer's name, your operating system, browser type and version,
CPU speed, and connection speed. We may also collect log information from your
device, including your location, IP address, your device’s name, device’s
serial number or unique identification number (e.g.. UDiD on your iOS device),
your device operating system, browser type and version, CPU speed, and connection
speed etc..
c.
Clear GIFs
We may use "clear GIFs" (Web Beacons) to track the online
usage patterns of our users in a anonymous manner, without personally
identifying the user. We may also use clear GIFs in HTML-based emails sent to
our users to track which emails are opened by recipients.
We use this information to inter-alia deliver our web pages to you upon
request, to tailor our Site to the interests of our users, to measure traffic
within our Site, to improve the Site quality, functionality and interactivity
and let advertisers know the geographic locations from where our visitors come.
d.
Information from
other Sources:
We may receive information about you from other sources, add it to our
account information and treat it in accordance with this policy. If you provide
information to the platform provider or other partner, whom we provide
services, your account information and order information may be passed on to
us. We may obtain updated contact information from third parties in order to
correct our records and fulfil the Services or to communicate with you
e.
Demographic and
purchase information:
We may reference other sources of demographic and other information in
order to provide you with more targeted communications and promotions. We use
Google Analytics, among others, to track the user behaviour on our website.
Google Analytics specifically has been enabled to support display advertising
to help us gain an understanding of our users' Demographics and Interests. The
reports are anonymous and cannot be associated with any individual personally
identifiable information that you may have shared with us. You can opt-out of
Google Analytics for Display Advertising and customize Google Display Network
ads using the Ads Settings options provided by Google.
LINKS TO THIRD PARTY SITES / AD-SERVERS
The Site may include links to other websites. Such sites are governed by
their respective privacy policies, which are beyond our control. Once you leave
our servers (you can tell where you are by checking the URL in the location bar
on your browser), use of any information you provide is governed by the privacy
policy of the operator of the site you are visiting. That policy may differ
from ours. If you can't find the privacy policy of any of these sites via a
link from the site's homepage, you should contact the site directly for more
information.
When we present information to our advertisers -- to help them
understand our audience and confirm the value of advertising on our website --
it is usually in the form of aggregated statistics on traffic to various pages
/ content within our Site.
We use third-party advertising companies to serve ads when you visit our
Web site. These companies may use information (not including your name,
address, email address or telephone number or other personally identifiable
information) about your visits to this and other websites in order to provide
advertisements about goods and services of interest to you.
We do not provide any personally identifiable information to third party
websites / advertisers / ad-servers without your consent.
INFORMATION SHARING
the Company shares the sensitive personal information with any third
party without obtaining the prior consent of the User in the following limited
circumstances:
1.
When it is
requested or required by law or by any court or governmental agency or
authority to disclose, for the purpose of verification of identity, or for the
prevention, detection, investigation including cyber incidents, or for
prosecution and punishment of offences. These disclosures are made in good
faith and belief that such disclosure is reasonably necessary for enforcing
these Terms or for complying with the applicable laws and regulations.
2.
The Company
proposes to share such information within its group companies and officers and
employees of such group companies for the purpose of processing personal
information on its behalf. We also ensure that these recipients of such
information agree to process such information based on our instructions and in
compliance with this Privacy Policy and any other appropriate confidentiality
and security measures.
3.
The Company may
present information to our advertisers - to help them understand our audience
and confirm the value of advertising on our website – however it is usually in
the form of aggregated statistics on traffic to various pages within our site.
4.
The Company may
share your information regarding your activities on Site or Dhaka Record
Services with third party social websites to populate your social wall that is
visible to other people however you will have an option to set your privacy
settings, where you can decide what you would like to share or not to share
with others.
ACCESSING AND UPDATING PERSONAL INFORMATION
When you use the Dhaka Record Services Site (or any of its sub sites),
we make good faith efforts to provide you, as and when requested by you, with
access to your personal information and shall further ensure that any personal
information or sensitive personal data or information found to be inaccurate or
deficient shall be corrected or amended as feasible, subject to any requirement
for such personal information or sensitive personal data or information to be
retained by law or for legitimate business purposes. We ask individual users to
identify themselves and the information requested to be accessed, corrected or
removed before processing such requests, and we may decline to process requests
that are unreasonably repetitive or systematic, require disproportionate
technical effort, jeopardize the privacy of others, or would be extremely
impractical (for instance, requests concerning information residing on backup
tapes), or for which access is not otherwise required. In any case, where we
provide information access and correction, we perform this service free of
charge, except if doing so would require a disproportionate effort. Because of
the way we maintain certain services, after you delete your information,
residual copies may take a period of time before they are deleted from our
active servers and may remain in our backup systems.
INFORMATION SECURITY
We take appropriate security measures to protect against unauthorized
access to or unauthorized alteration, disclosure or destruction of data. These
include internal reviews of our data collection, storage and processing
practices and security measures, including appropriate encryption and physical
security measures to guard against unauthorized access to systems where we
store personal data. All information gathered on Dhaka Record is securely
stored within the Dhaka Record controlled database. The database is stored on
servers secured behind a firewall; access to the servers is password-protected
and is strictly limited. However, as effective as our security measures are, no
security system is impenetrable. We cannot guarantee the security of our
database, nor can we guarantee that information you supply will not be
intercepted while being transmitted to us over the Internet. And, of course,
any information you include in a posting to the discussion areas is available
to anyone with Internet access.
However the internet is an ever evolving medium. We may change our
privacy policy from time to time to incorporate necessary future changes.
We use third-party advertising companies to serve ads when you visit or
use our website, mobile application or services. These companies may use
information (not including your name, address, email address or telephone
number) about your visits or use to particular website, mobile application or
services, in order to provide advertisements about goods and services of
interest to you.
UPDATES / CHANGES
The internet is an ever evolving medium. We may alter our privacy policy
from time to time to incorporate necessary changes in technology, applicable
law or any other variant. In any case, we reserve the right to change (at any
point of time) the terms of this Privacy Policy or the Terms of Use. Any
changes we make will be effective immediately on notice, which we may give by
posting the new policy on the Site. Your use of the Dhaka Record Services after
such notice will be deemed acceptance of such changes. We may also make
reasonable efforts to inform you via electronic mail. In any case, you are
advised to review this Privacy Policy periodically on the Site to ensure that
you are aware of the latest version.
QUESTIONS / GRIEVANCE REDRESSAL
In the event you have any grievance relating to the processing of
information provided by you, you may contact our Grievance Officer, at feedback@dhakarecord.app or write to the following address:
Dhaka
Record
21, New Eskaton Road, Level 3
Moghbazar, Ramna
Dhaka-1000, Bangladesh
We request you to please provide the following information in your
complaint:-
5.
Identification of
the information provided by you
6.
Clear statement as
to whether the information is personal information or sensitive personal
information
7.
Your address, mobile number or e-mail address.
8.
A statement that
you have a good-faith belief that the information has been processed
incorrectly or disclosed without authorization, as the case may be
9.
A statement, under
penalty of perjury, that the information in the notice is accurate, and that
the information being complained about belongs to you.
You may also contact us in case you have any questions / suggestions
about the Privacy Policy using the contact information mentioned above.